Product Specialist, Mortgage in Dallas, TX at HumCap Recruiting

Date Posted: 5/6/2021

Job Snapshot

Job Description


Our client in North Dallas has an opening for a Mortgage Product Specialist responsible for developing and managing new products, training, maintaining product guidelines, managing multiple channels of communications regarding products and guidelines, scenario, and loan product exceptions. Function as a resource for Post- Closing staff to clear and rebut conditions to maximize salability. ESSENTIAL DUTIES AND RESPONSIBILITIES •Maintain awareness of products and industry trends.•Communicate frequently asked questions and/or important guideline changes to VP of Secondary Marketing•Responsible for adhering to Company, State, Federal, GSE and Investor, policies, and procedures.•Manage existing product guidelines.•Manage product questions, marketing materials, matrices, guidelines, and exception requests. (scenario desk)•Manage new product guideline development and implementation.•Create/gather materials and conduct training for new products.•Conduct communication of product information to all necessary departments.•Maintain relationships with Investors, Mortgage Insurance companies and other relevant third parties.•Develop innovative ideas to improve operations and procedures.•Avoid unsalable loans by finding alternative solutions that still meet the customer's needs.•Coordinate file delivery and final purchase issues with end investors.•Develop, maintain, and administer team functional training.•Measure and report departmental activity to VP of Secondary Marketing•Assist with updates to policies and procedures. KNOWLEDGE, SKILLS, AND ABILITIES•Five years of related mortgage banking experience with an emphasis in underwriting, processing, or mortgage product management.•Ability to read and interpret complex documents.•Ability to write technical reports, business correspondence and procedure manuals.•Ability to speak effectively and professionally before customers, vendors, supervisors, and employees of the organization.•Ability to calculate figures and amounts such as discounts, commissions, interest, and percentages.•Ability to define problems, collect data, establish facts, and draw valid conclusions.•Ability to multi-task and set priorities•Ability to work with and be highly proficient with Microsoft Office software.•Ability to work with basic mortgage industry software.