CSR- Sales Admin. Support in Allen, TX at HumCap Recruiting

Date Posted: 3/22/2021

Job Snapshot

  • Employee Type:
  • Location:
    Allen, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description


CSR-Sales Administrative SupportJob DescriptionJob Summary:Van’s Kitchen, the flagship brand of VAN Oriental Food, was founded in 1986 by Van and Kim Nguyen – immigrants from Vietnam. In 2014 the company was transitioned to their daughter Theresa and her husband Carl Motter who carry on the family-oriented, relationship-based tradition. A certified Women-Owned and minority-owned egg roll manufacturer, Van’s Kitchen supplies over 5,000 supermarkets including Kroger, WinCo and Walmart and hundreds of convenience stores nationwide.At Van’s Kitchen we believe that all people are Made to Love, and everything we do is a representation of this. We show up each day with the purpose of empowering underdogs, outsiders, and the ‘least of these’ to rise up, conquer challenges and fulfill their dreams. No matter one’s gender, nationality, age, or class, everyone deserves a seat at the table, whether it is the dinner table or the table of opportunity.We are seeking a Client Support Representative to develop relationships with existing clients, primarily by phone and email to ensure client satisfaction and assist in the growth of sales for Van’s Kitchen products. This position will serve as an integral part of Van’s Kitchen Sales Department and will work closely with the Chief Sales Officer, Key Account Manager, Brokers and Marketing team.Essential Job Duties• Process all sales orders with accuracy and timeliness in our ERP system.• Manage B2B Client Service inquiries and issues.• Coordinate sample shipments for perishable goods.• Maintain and update sales lead information in CRM.• Provide support for trade shows and participate in selling events as necessary.• Coordinate client and broker set-up with the accounting department.• Ensure the adequacy of sales-related equipment or material• Respond to concerns from clients and give post sales support as requested.• Assist in the preparation and organizing of promotional material or events• Coordinate sales team by managing schedules, filing important documents and communicating relevant information• Support sales team members.Competencies & Skill Requirements• Proficient with Microsoft Office: Outlook, Word, Power Point and at least intermediate Excel skill set.• Excellent verbal and written communication skills.• Ability to engage and interact effectively at all client levels.• Strong attention to detail.• Possess a high level of professionalism and excellent follow-through skills.• Strong organizational and critical thinking skills• Able to prioritize and manage a variety of tasks in a fast-paced environment.• Able to establish and maintain strong business partnerships.• Ability to learn and apply new concepts.• Experience with CRM Microsoft Dynamics a plus.• Experience with ERP systems (AccountMate) a plus

Qualifications & Experience• High School diploma or GED required.• Ability to work well in a fast-paced environment• Minimum of two years of experience within account management, sales operations or inside sales.• Experience working with a manufacturer, wholesaler or distributor of food or consumable products is a plus.Work Environment• Office environment, must be able to sit for 7 or more hours per day, occasionally lifting 40 pounds.Van’s Kitchen is an equal opportunity employer and shall not discriminate on the basis of race, color, religion, creed, gender identity, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of its activities or operations.Job Type: Full-timePay: $40,000.00 - $45,000.00 per year